Scrum Master - PM

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Professional of information technology or engineering, addressing all phases from scope definition to solution release, as well as providing operational efficiency approach for running / support and maintenance service along the system life-cycle. The S&OM Scrum Master is responsible for leading the execution and delivery of a prioritized software development backlog for Digital Products focused on these business areas

• Work together with Supply & Order Management process /product owners, IT CoE Head, IT Business Partners and Solutions Architect to define the best approach in project strategy and prioritization, effort estimations, technical resource selection; establishes estimates and ensures clear project definition, proposal and plan
• Lead the end-to-end execution of the Digital Product delivery backlog, ensuring that Sprint goals and release commitments are met; acting as Scrum Master for one or more agile development teams, facilitating Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Ensure transparency and flow across the delivery lifecycle by maintaining Agile metrics (velocity, throughput, predictability) and delivery artifacts; identify, track, and proactively remove impediments with possibility to impact team delivery or flow.
• Partner closely with Product Owners, architects, and designers to support backlog refinement, prioritization and readiness; ensure user stories are well-defined, estimated and aligned with product goals, technical and quality standards.
• Develop implementation plan outlining work plans, timelines, roles and resources; Works with functional team members to ensure that all supporting infrastructure including program guidelines, processes, training programs, organizational structure and new roles are developed and communicated.
• Communicate delivery status, risks, and outcomes clearly to IT and business stakeholders; manage dependencies across teams, platforms, and external vendors, escalating risks and issues when required.

• Proven experience as a Project Manager, Scrum Master, or Agile Delivery Lead in software development environments (Scrum Master/PMI Certification required)
• Strong ability to manage delivery risks, dependencies, and stakeholder expectations.
• Practical experience implementing or supporting agile methodologies (e.g., Scrum, Lean Kanban, Crystal, XP / eXtreme Programming, etc.)
• Knowledge about business processes related to commercial and supply operation (Order To Cash, Billing, Product Delivery, Order Management, WM/IM, etc.)
• Languages: ability to fluently talk, write and read in Portuguese and English (optional: Spanish for technical and business terms as a plus)
• Optional: MSc Project Management
• Applies general understanding of how the team relates to other closely related areas to improve efficiency of own team and ensure achievement of objectives and targeted results
• Coach team members on Agile, Lean, and DevOps best practices, supporting continuous improvement; fostering a high-performing /productivity, collaborative, and psychologically safe team environment.
• Promote strong engineering practices in collaboration with technical leads (e.g., CI/CD, test automation, DevOps, cloud-native development).
• Support onboarding and integration of new team members and external partners.
• High accountability and proactive attitude
• Identifies and resolves complex functional technical, operational and organizational problems with medium to high complexity, identifying the most appropriate solution based on practice and precedent
• Apply Lean principles to optimize processes, reduce waste, and improve time-to-value
• Makes decisions that directly impact the quality, efficiency and effectiveness of the tasks performed or services provided by the S&OM Digital Product team
• Guides by using policies, resource requirements, budgets and team plan, impacts the team's ability to achieve service, quality and timeliness of objectives
• Strong communication skills to lead meaningful conversations with different stakeholders from business and IT areas located worldwide.
• Requires tact and diplomacy to communicate standard information and exchange ideas in a concise and logical way; understands when to involve specific stakeholders
• Handles straightforward issues with partners and/or customers (internal or external) using sensitivity for appropriate communication
• Presents convincing arguments for complex ideas and projects at cross-functional meetings in a way that persuades others to agree on recommendation and/or approach, when appropriate

NOTA:

• Localización Brasil: brasilero(a) o colombiano(a) con experiencia importante en proyectos (6-8 años) y al menos 3 años de experiencia en proyectos directamente relacionados con SAP (pueden estar dentro de los 6-8 años completos)
• Localización Colombia: brasilero(a) viviendo en Colombia o colombiano(a) que haya tenido experiencia en Brasil con proyectos o programas SAP – mínimo 6 años de experiencia

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